Privacy and Confidentiality Policy
Politique de confidentialité et de protection des renseignements personnels
Last updated: [insert date]
Carré Bleu places great importance on protecting the privacy and personal information of its clients, employees, partners, and website visitors.
This policy explains how we collect, use, disclose, and protect your personal information, in accordance with Québec’s Law 25 on the protection of personal information.
1. Collection of Personal Information
We collect only the information necessary to provide our services and maintain proper communication with our clients.
The information we may collect includes:
- First and last name
- Email address and phone number
- Mailing address (if required for service delivery)
- Information submitted through a quote request or contact form
- Résumés and employment-related details (when applying for a position)
Your personal information is collected directly from you, through our online forms, by email, or during the course of our service delivery.
2. Use of Personal Information
Your personal information is used solely for the following purposes:
- Responding to your inquiries or quote requests
- Providing cleaning and maintenance services
- Managing client communication and follow-up
- Processing job applications received through our Careers form
- Improving our website and services through data analysis
We do not sell, rent, or share your personal information with third parties without your consent, except where required by law.
3. Cookies
Our website uses cookies, managed through the CookieYes platform, to enhance your browsing experience and personalize content.
Cookies may be used to:
- Remember your language and browsing preferences
- Analyze website traffic to improve performance
- Adapt content to your interests
When you first visit our site, a CookieYes banner allows you to accept or decline certain types of cookies. You may update your preferences at any time by clicking the “Manage Cookies” icon or link located at the bottom of the page.
For more information, please refer to our Cookie Policy.
4. Disclosure and Retention of Information
Your personal information may be shared only with:
- Authorized members of our team, for the purposes mentioned above
- Third-party service providers (hosting, cloud storage, communication tools) that are subject to strict confidentiality obligations
We retain your information only for as long as necessary to fulfill the purposes for which it was collected.
After that, it is securely deleted or anonymized.
5. Security Measures
We implement appropriate technical and organizational safeguards to protect your personal information against loss, theft, or unauthorized access. Our systems are hosted on secure servers, and access to data is restricted to authorized personnel only.
6. Your Rights
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to withdraw your consent at any time
- The right to request deletion of your information, subject to legal obligations
Name : Luc St-Jean
Email : info@carrebleu.ca
We will respond to all requests within a reasonable timeframe, in accordance with the law.
7. Updates to This Policy
This policy may be updated periodically to reflect legislative, technological, or organizational changes.
The date of the most recent update will always be indicated at the top of this pa